SmartMaidsKe respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect information provided by applicants and employers using our platform to facilitate domestic worker employment in the United Arab Emirates (UAE) and Qatar.
🔒 SmartMaidsKe does not sell, rent, or trade your personal data to any third party for commercial purposes.
1. Information We Collect
When you apply or register through SmartMaidsKe, we may collect the following information:
- Full name, date of birth, and nationality
- Phone number, WhatsApp number, and email address
- Passport and national identification details
- Facial photograph and supporting documents
- Work experience, skills, and employment history
- Next of kin contact details
- For employers: name, location, household details, and hiring requirements
2. How We Use Your Information
Your information is used strictly for:
- Processing domestic worker job applications and employer hiring requests
- Matching applicants with UAE and Qatar employers and Tadbeer centres
- Visa, medical, and travel processing requirements
- Communicating with you regarding application or hiring status
- Compliance with Kenyan, UAE, and Qatar legal and regulatory requirements
3. Data Sharing & Disclosure
We may share your information only with authorised parties, including:
- Licensed UAE Tadbeer recruitment centres
- Verified Qatar domestic worker recruitment partners
- Government authorities where legally required
- Medical and travel processing partners
SmartMaidsKe does not sell or rent your personal data to third parties.
4. Data Protection & Security
We implement appropriate technical and organisational measures to protect your data against unauthorised access, alteration, disclosure, or destruction. Access to personal data is restricted to authorised personnel only. All data submitted through our platform is transmitted over secure HTTPS connections.
5. Data Retention
Your information is retained only for as long as necessary to fulfil recruitment, legal, and compliance obligations. Once no longer required, data is securely deleted or anonymised.
6. Your Rights
You have the right to:
- Request access to your personal data held by SmartMaidsKe
- Request correction of inaccurate or incomplete information
- Request deletion of your data, subject to legal obligations
- Withdraw consent where processing is based on consent
- Lodge a complaint with the relevant data protection authority
To exercise any of these rights, please contact us via WhatsApp or email.
7. Cookies & Analytics
SmartMaidsKe may use cookies or similar technologies to improve user experience and analyse website performance. Cookies do not collect sensitive personal data. You can disable cookies through your browser settings at any time.
8. Third-Party Links
Our website may contain links to third-party sites. SmartMaidsKe is not responsible for the privacy practices or content of those external sites. We recommend reviewing their privacy policies before providing any personal information.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any material changes will be posted on this page with an updated revision date. Continued use of our platform after changes constitutes acceptance of the updated policy.
Contact Us About This Policy
📍 SmartMaidsKe, Nairobi, Kenya